Restaurant State of the Industry 2012: Workforce Management


A comprehensive look at the current and future trends of workforce management for the fast casual, casual dining and QSR segments.

SKU: FSD021 Categories: , , ,


In the third and final part of the Restaurant State of the Industry Report, a benchmark survey designed to track food and beverage, operations, hiring and marketing trends across the restaurant industry, 206 professionals answered questions regarding their workforce management processes.

The latest results pinpoint workforce/management trends, with survey questions answered mostly by smaller operators with one to four units (43 percent). More than three-fourths of those respondents have a solidified list of company culture characteristics.

Interestingly, even with the stubborn unemployment rates and array of online job sites available, 44 percent of restaurant brands prefer to recruit internally. Although most businesses don’t feature hourly or salaried recruitment programs, the 25 percent to 35 percent that do target colleges/universities the most, followed by culinary schools.

Download the complete report to receive:

  • 55 pages of in-depth research
  • The complete results of the survey, with nearly 200 charts
  • Expert analysis of the numbers by QSRweb editor Alicia Kelso
  • State-by-state data on restaurant industry growth, with projections through 2021

Purchase and download your copy today!